At Packwoods Official Shop, we value the privacy of our customers and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and purchase our PolkaDot chocolate bars and gummies.

Information we collect:

We may collect the following types of information from you when you visit our website or make a purchase:

a. Personal Identifiable Information (PII): This includes your name, email address, shipping address, billing address, and phone number. We collect this information when you create an account, place an order, or sign up for our newsletter.

b. Payment Information: When you make a purchase, we collect your payment information, such as your credit card number and billing address. We use a secure third-party payment processor to handle this information, and we do not store your credit card details on our servers.

c. Non-Personal Identifiable Information (Non-PII): This includes your browser, device type, IP address, and browsing behavior (e.g., pages visited, time spent on the site). We use cookies and other tracking technologies to collect this information and improve your browsing experience.

How We Use Your Information:

We use the information we collect for the following purposes:

a. To process and fulfill your orders, including sending you order confirmation and shipping notifications.

b. To communicate with you regarding your account, orders, or customer service inquiries.

c. To personalize your shopping experience and show you content and promotions relevant to your interests.

d. To analyze and improve our website, products, and services.

e. To comply with legal requirements and prevent fraud or other malicious activity.

Information Sharing and Disclosure:

We will never sell, rent, or share your personal information with third parties for marketing purposes without your express consent. We may, however, share your information with trusted third parties under the following circumstances:

a. Service Providers: We may share your information with third-party vendors who help us operate our website, process payments, ship orders, or provide other services related to our business operations. These vendors are contractually obligated to protect your information and use it only for the purposes for which it was shared.

b. Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Data Security:

We take the security of your personal information seriously and have implemented industry-standard security measures, such as SSL encryption, to protect your data from unauthorized access, disclosure, or destruction.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party websites you visit to understand how they collect and use your information.

Children’s Privacy:

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Changes to Our Privacy Policy:

We may update our privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review our privacy policy periodically to stay informed about how we collect and use your information.

Contact Us:

If you have any questions or concerns about our privacy policy or your personal information, don’t hesitate to get in touch with us at info@packwoodsofficialshop.com